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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


How can we help?

What is persistent pain management?

Pain management aims to improve people's understanding of their pain and reduce problems that pain causes. Our teams work with people to improve their ability to manage pain. This covers both physical and psychological aspects of coping with pain. We look at things such as understanding pain, managing activity, achieving goals despite pain, and emotional wellbeing. Pain management is not trying to cure pain, although some people say their pain has reduced afterwards.

We hope that after coming to our service you will experience some, or all of the following:

  • A better understanding of what persistent pain means and what can cause pain to persist
  • Improved confidence about ways in which pain can be managed
  • Better physical functioning
  • Greater confidence in moving
  • Improvements in mood
  • Better sleep
  • Better relationships
  • Meeting other people who experience living with persistent pain, helping you build a widened support network.



Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at: 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.