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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


Persistent pain

The term 'persistent pain' refers to pain that persists beyond the time normally expected for healing following injury or disease. This is often defined as more than 6 months. Research has shown that persisting pain can often be related to changes within the nervous system. We understand that persisting pain often does not resolve with physical and medical treatments.

We have a Persistent Pain management service in Southampton, Portsmouth and Fareham/Gosport. These services are made up of physiotherapists, psychologists, doctors, nurses and exercise instructors.

*advice for attending face to face appointments*

  • Face to face appointments must be attended alone if possible.
  • Please wait until your appointment to enter the department
  • A face covering must be worn at all time while in the department
  • Staff will be wearing all appropriate PPE during your face to face appointment


 For enquiries please call the numbers below

Portsmouth Pain & CFS

0300 123 6669

Southampton Pain Team

0300 123 6675

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

 0800 013 2319

*Lines are open Monday to Friday 8.30am to 5pm

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at: 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.