Visitor guidance
Visiting our hospitals
Given that cases of COVID-19 have increased in local community and hospital settings, we are encouraging everyone visiting our hospital sites to be mindful of socially distancing as well as considering hands, face and space as much as possible.
Please use the alcohol gel available when entering sites
On arrival at the hospital and ward
For those people who are visiting inpatient areas, we ask that you wear a face mask or covering.
Please do not attend our sites if you feel unwell or have had a temperature within the last 48 hours. If you are unsure please contact the ward or department first.
Individuals who have communication needs, please do make a relevant member of Solent staff aware, and they will do their utmost to accommodate your needs so you can interact with them effectively.
The use of face coverings when coming to hospital at Solent NHS Trust
People infected with COVID-19 can have very mild or no respiratory symptoms (asymptomatic) and can transmit the virus to others without being aware of it.
We are currently asking all visitors to inpatient areas to wear a face mask to keep themselves, patients, and staff safe.
If you are exempt or unable to wear a mask please make a relevant member of Solent staff aware and they will provide you with the relevant advice to keep yourself and others safe.
We can all play a role in reducing the spread of coronavirus and keeping our hospitals safe.
Face coverings can be cloth and/or homemade. For some people, wearing a face covering may be difficult due to physical or mental health conditions. In these instances, other measures will be considered.
If you are a deaf or hearing impaired, our staff have a range of communication options to ensure that they can communicate effectively with you. This might include visual aids such as writing things down, speech to text apps and sign language.
All visitors are encouraged to consider social distancing and hand hygiene measures while in the hospital setting.
If you have further questions regarding the changes we have made across the Trust, please ask a member of staff.
Contact our wards
Jubilee House, Medina Road, Cosham
Inpatient Therapy: 0300 123 6638
St Mary's Community Health Campus, Portsmouth
Spinnaker Ward: 023 9268 0100
The Limes, St James’ Hospital, Portsmouth
Brooker Ward: 0300 123 3922
The Orchards, St James’ Hospital, Portsmouth
Hawthorn ward: 0300 123 6620
Maple ward: 0300 123 6620
Southampton
Adelaide Health Centre, Southampton
Adelaide Ward: 0300 123 7775
Royal South Hants Hospital, Southampton
Lower Brambles Ward: 0300 123 3918
Fanshawe Ward: 0300 123 3914
Western Community Hospital, Southampton
Kite Unit: 0300 123 5044
Snowdon Neuro Rehab Inpatient Ward: 0300 123 5008
If you have an enquiry about one of your appointments at St Mary's Community Health Campus please contact the service who your appointment is booked with directly. You can find contact details for all of our services here.
If you would like to make an enquiry about our site opening times, you contact the reception team at St Mary's Community Health Campus on 0300 123 6610
Adelaide Health Centre, Southampton
Adelaide Ward: 0300 123 7775
Royal South Hants Hospital, Southampton
Lower Brambles Ward: 0300 123 3918
Fanshawe Ward: 0300 123 3914
Western Community Hospital, Southampton
Kite Unit: 0300 123 5044
Snowdon Neuro Rehab Inpatient Ward: 0300 123 5008
If you have an enquiry about one of your appointments at Adelaide Health Centre please contact the service who your appointment is booked with directly. You can find contact details for all of our services here.
If you would like to make an enquiry about our site opening times, you contact the reception team at Adelaide Health Centre on 0300 123 3390.