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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


Alasdair Snell

Chief Operating Officer

Alasdair was born in Portsmouth and grew up in the North-West before studying and living in Yorkshire for 10 years. He has spent the last 10 years in Southampton, proudly working for Solent NHS Trust and starting his family. Alasdair has spent his 15-year career entirely with the NHS, across commissioning and primary care in Yorkshire, the National Vaccination Programme during the COVID-19 pandemic and at Solent NHS Trust. During his career, he has worked across the Performance, Business Intelligence, Information Systems, Corporate Programme Management Officer, Child and Family Service and most recently, as Deputy Chief Operating Officer at the Trust.

Alasdair is an advocate of learning and apprenticeships, as a former apprentice himself, having achieved an MBA, Level 7 Apprenticeship and Chartered Manager qualification in recent years. He is passionate about the NHS and what if offers our communities and it being a supportive and values driven place to work. He firmly believes in supporting and developing our workforce to achieve what they aspire to and ultimately offering the best patient care possible for our communities.

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at:

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.