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Community and mental health services for Southampton, Portsmouth and parts of Hampshire and the Isle of Wight.


Gender pay gap

Our report, which you can read in full here tells us that the average (mean) hourly rate for our female employees in this organisation is 15.3% lower than our male employees.  The average pay gap in surrounding local Trusts is between 21.2% and 32.1%.

Last year, the gap was 14.74% and so we have not improved on this measure but I will try to explain a little more about why this is below.

The 15.3% gap means that on average our female colleagues earn approximately £2.81 per hour less than male colleagues (£2.62 in the 2017/18 year). However, salary sacrifice arrangements, e.g. childcare vouchers and nursery fees bring down the hourly rate and therefore have an impact on the average (mean) calculation. Many more of our female employees have salary sacrifice arrangements in place, in fact, 88% of them are for female colleagues and so this makes a big difference.  In 2017/18, it was 87% and that 1% difference therefore accounts for some of the widening of the gap.   

When we look at the median calculation (the average hourly rate at the mid-point for each gender) rather than the mean, the pay gap is smaller. The female median hourly rate is 0.4% lower than the male rate.  In 2017/18 it was 0.7%, and so we’ve actually improved on this calculation. Put differently, when comparing median hourly rates, women earn 6p less per hour than male colleagues (and it was 9p in 2018/19). 

There is clearly further work to be done to close our gender pay gap. We do have a greater number of women in our workforce but we also have a higher proportion of women in our lower level roles than in our senior level roles. You have my commitment and the commitment of the Board to continue to advance equal opportunities for all in Solent.

Over the last few years, we have been working together with you to build a great place to work.  We know that there are further improvements to be made and Inclusion is one of the areas that you have said we can focus more on. 

We will share with you more information on Diversity & Inclusion and the Gender Pay Gap as we progress throughout the year. In the meantime, if you wish to raise a query or get involved, please contact Helen Ives, Chief People Officer or Pamela Permalloo–Bass, Diversity and Inclusion Strategy Lead.

Kind Regards

Sue Harriman
Chief Executive

Patient Advice and Liaison Service (PALS)

Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment.

0800 013 2319

*Lines are open Monday to Friday 10am – 4pm.

The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005.

The Act sets out exemptions to that right and places certain obligations on public authorities.


Phone: 0300 123 3919

*Subject to any exemptions which apply, we are obliged to provide the information requested please note that requests for Personal Information is not covered under this Act and should be applied for through the Data Protection Act 1998.

Our administrative and managerial centre is based in Southampton.

While our services can be found around various NHS locations in Southampton and Portsmouth (and surrounding districts), our administrative and managerial centre is based in Southampton at:

Highpoint Venue
Bursledon Road
SO19 8BR

If you require a printable version of how to find us including bus times, car access and bike info please download our leaflet. (Copyright of Highpoint Venue).

Central office phone: 0300 123 3390

*Lines open Monday to Friday 9am to 5pm.

If you are a journalist with a media enquiry, please contact the Communications Team at: 

0300 123 4156 or 02381 031076

The Communications Office is open Monday to Friday 9am to 5pm.