Solent NHS TrustHigh quality community and mental health services

Safeguard Adults

Safeguarding is Everyone’s Business The overarching aim of the server is to ensure that Vulnerable adults are free from abuse. When abuse does occur however the aim is to promptly investigated, support the vulnerable adult, and understand their wishes. Abuse to vulnerable adults is an issue that has become more prominent in recent years. This has been reflected in the inter-agency working initiatives that Solent NHS Trust is involved in with Portsmouth City Council, Southampton City Council and Hampshire County Council. These initiatives seek to enable people to live without fear of abuse.

Referral Criteria

The Contexts in which Abuse might take place: Abuse and crimes against adults may occur in different contexts. Below are a few examples. Actual or suspected abuse of persons at risk in any of the contexts below should be reported and will trigger a safeguarding response.

        Institutional abuse: occurs when the routines, systems and regimes of an institution result in poor or inadequate standards of care/practice which affects the whole setting and denies, restricts or curtails the dignity, privacy, choice, independence or fulfilment of adults at risk.

·           Hate crime: is defined as any crime that is perceived by the victim, or any other person, to be racist, homophobic, transphobic or due to a person’s religion, belief, gender identity or disability.

·           Mate crime: happens when someone is faking a friendship in order to take advantage of a vulnerable person. Mate crime is committed by someone known to the person. They might have known them for a long time or met recently. A ‘mate’ may be a ‘friend’, family member, supporter, paid staff or another person with a disability.

·         Domestic abuse: is defined as “any incident of threatening behaviour, coercive control, violence or abuse (psychological, physical, sexual, financial or emotional) between adults who are or have been intimate partners or family members regardless of gender or sexuality” and that forms a pattern of coercive and controlling behaviour. (Family members are defined as mother, father, son, daughter, brother, sister and grandparents, whether directly related, in-laws or step-family; see Association of Chief Police Officers 2004). If one or both adults (including 16-17 year olds) involved can be regarded as an adult(s) at risk, then the safeguarding procedures should be used. If a person at risk is not involved, then these guidelines will not normally apply.

·         Honour based violence: is a crime or incident, which has or may have been committed to protect or defend the honour of the family and/ or community. It is a collection of practices, which are used to control behaviour within families or social groups to protect perceived cultural and religious beliefs and/or honour. Such violence can occur when perpetrators perceive that a relative has shamed the family and/or community by breaking their honour code.

·         Forced marriage: is a term used to describe a marriage in which one or both of the parties are married without their consent or against their will. A forced marriage differs from an arranged marriage, in which both parties consent to the assistance of their parents or a third party in identifying a spouse.

·         Female genital mutilation (FGM): involves procedures that include the partial or total removal of the external female genital organs for cultural or other non-therapeutic reasons. The practice extremely painful and has serious health consequences, both at the time when the mutilation is carried out and in later life. The age at which girls undergo FGM varies enormously according to the community.

·         Human trafficking:is the recruitment, transportation, transfer, harbouring or receipt of persons, by means of the threat or use of force or other forms of coercion, of abduction, of fraud, of deception, of the abuse of power or of a position of vulnerability or of the giving or receiving of payments or benefits to achieve the consent of a person having control over another person, for the purpose of exploitation.

·         Exploitation by radicalisers who promote violence: Individuals may be susceptible to exploitation into violent extremism by radicalisers. Violent extremists often use a persuasive rationale and charismatic individuals to attract people to their cause. The aim is to attract people to their reasoning, inspire new recruits and embed their extreme views and persuade vulnerable individuals of the legitimacy of their cause.

 Even if you are not sure that what you have seen or been told / heard is abuse it is important to voice your concerns and speak to either a Health or Social Care Professional. Please don’t keep concerns to yourself.

If you suspect that a vulnerable adult is being abused or you are being abused yourself, Please speak to Health Professional:

  • You will be listen to and your report of abuse taken seriously;
  • We will work with you to protect from further harm
  • You can get help and support

     If you feel unable to speak to a Health Worker
    Contact your Local Social Services :

  •  For Hampshire County Councilcall:  0845 603 5630. Out Of Hours  0845 600 4555

    • Southampton City Council call:  023 8083 3003. Out Of Hours  023 8023 3344
    • For Portsmouth City Council call: 023 9268 0810 Out Of Hours  023 9268 0810
    • There is also a Confidential Whistle Blowing Help line: 0800 072 4725
    • You can also contact Solent NHS Trust’s  Patients Experiences  Service on: 0800 013 2319
    • If anyone has been seriously injured or is in danger, dial 999.
    • If you think a crime may have been committed, contact the police by dialling 101.

     

    All reported concerns will be taken seriously.

     

If any of the information on this page is incorrect, if you did not find what you were looking for or if you have any other comments please let us know.
If you have a compliment, concern or complaint, please contact our Patient Advice and Liaison Service
 
 

Contact Information

Contact Frann Williams
Phone 023 92 683430
Web snhs.turnercentre@nhs.net
Address Turner Centre, St James Hospital, Milton, Southsea, Hampshire, PO4 8LD
 

Opening Hours

Monday 8:30 am - 5:00 pm
Tuesday 8:30 am - 5:00 pm
Wednesday 8:30 am - 5:00 pm
Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 5:00 pm

Additional Information for Health Professional

Full service description

Speaking out against abuse is everyone’s responsibility.

 Abuse is a violation of an individual’s human and civil rights by any other person or persons and may consist of a single or repeated act.  It may be physical, verbal or psychological; it may be an act of neglect or an omission to act.  It may occur when a vulnerable person is persuaded to enter into a financial or sexual transaction to which he or she has not consented, or cannot consent. Abuse can occur in any relationship and may result in significant harm to, or exploitation of the person subjected to it.

 It is important to remind ourselves that there is no age, sex, class, religious or cultural barriers to abuse.  It can affect anyone at anytime and that it occurs at all levels of society.  There is also no stereotypical abuser.

 Reducing the incidence of abuse lies in knowledge.  It is only by being knowledgeable and confident to question or seek assistance from others that we can protect vulnerable adults from abuse.

 

Safeguarding is Everyone’s Business

Safeguarding is YOUR   Business

Referral Criteria

The Contexts in which Abuse might take place: Abuse and crimes against adults may occur in different contexts. Below are a few examples. Actual or suspected abuse of persons at risk in any of the contexts below should be reported and will trigger a safeguarding response.

        Institutional abuse: occurs when the routines, systems and regimes of an institution result in poor or inadequate standards of care/practice which affects the whole setting and denies, restricts or curtails the dignity, privacy, choice, independence or fulfilment of adults at risk.

·           Hate crime: is defined as any crime that is perceived by the victim, or any other person, to be racist, homophobic, transphobic or due to a person’s religion, belief, gender identity or disability.

·           Mate crime: happens when someone is faking a friendship in order to take advantage of a vulnerable person. Mate crime is committed by someone known to the person. They might have known them for a long time or met recently. A ‘mate’ may be a ‘friend’, family member, supporter, paid staff or another person with a disability.

·         Domestic abuse: is defined as “any incident of threatening behaviour, coercive control, violence or abuse (psychological, physical, sexual, financial or emotional) between adults who are or have been intimate partners or family members regardless of gender or sexuality” and that forms a pattern of coercive and controlling behaviour. (Family members are defined as mother, father, son, daughter, brother, sister and grandparents, whether directly related, in-laws or step-family; see Association of Chief Police Officers 2004). If one or both adults (including 16-17 year olds) involved can be regarded as an adult(s) at risk, then the safeguarding procedures should be used. If a person at risk is not involved, then these guidelines will not normally apply.

·         Honour based violence: is a crime or incident, which has or may have been committed to protect or defend the honour of the family and/ or community. It is a collection of practices, which are used to control behaviour within families or social groups to protect perceived cultural and religious beliefs and/or honour. Such violence can occur when perpetrators perceive that a relative has shamed the family and/or community by breaking their honour code.

·         Forced marriage: is a term used to describe a marriage in which one or both of the parties are married without their consent or against their will. A forced marriage differs from an arranged marriage, in which both parties consent to the assistance of their parents or a third party in identifying a spouse.

·         Female genital mutilation (FGM): involves procedures that include the partial or total removal of the external female genital organs for cultural or other non-therapeutic reasons. The practice extremely painful and has serious health consequences, both at the time when the mutilation is carried out and in later life. The age at which girls undergo FGM varies enormously according to the community.

·         Human trafficking:is the recruitment, transportation, transfer, harbouring or receipt of persons, by means of the threat or use of force or other forms of coercion, of abduction, of fraud, of deception, of the abuse of power or of a position of vulnerability or of the giving or receiving of payments or benefits to achieve the consent of a person having control over another person, for the purpose of exploitation.

·         Exploitation by radicalisers who promote violence: Individuals may be susceptible to exploitation into violent extremism by radicalisers. Violent extremists often use a persuasive rationale and charismatic individuals to attract people to their cause. The aim is to attract people to their reasoning, inspire new recruits and embed their extreme views and persuade vulnerable individuals of the legitimacy of their cause.

 Even if you are not sure that what you have seen or been told / heard is abuse it is important to voice your concerns and speak to either a Health or Social Care Professional. Please don’t keep concerns to yourself.

If you suspect that a vulnerable adult is being abused or you are being abused yourself, Please speak to Health Professional:

  • You will be listen to and your report of abuse taken seriously;
  • We will work with you to protect from further harm
  • You can get help and support

     If you feel unable to speak to a Health Worker
    Contact your Local Social Services :

  •  For Hampshire County Councilcall:  0845 603 5630. Out Of Hours  0845 600 4555

    • Southampton City Council call:  023 8083 3003. Out Of Hours  023 8023 3344
    • For Portsmouth City Council call: 023 9268 0810 Out Of Hours  023 9268 0810
    • There is also a Confidential Whistle Blowing Help line: 0800 072 4725
    • You can also contact Solent NHS Trust’s  Patients Experiences  Service on: 0800 013 2319
    • If anyone has been seriously injured or is in danger, dial 999.
    • If you think a crime may have been committed, contact the police by dialling 101.

     

    All reported concerns will be taken seriously.

     

Referral Method

Other information & documentation

Each of the Local Authorities has a website on there internet sit that gives more information on Safeguarding Vulnerable Adults. There can be accessed via:

 

 

 Telephone, Out Of Hours (OHH) contacts and email address for referrals

  • Hampshire County Council   

Adult Social Care Helpdesk 0845 603 5630    OOH 0845 600 4555

    Adult.services@hants.gov.uk  

                

  • Southampton City Council-

Adult Social Care Helpdesk: 023 8083 3003    OOH 023 8023 3344

Adult.Contact.Team@southampton.gov.uk

 

  • Portsmouth City Council

Adult Social Care Helpdesk: 023 9268 0810    OOH 023 9268 0810

                                                  safeguardingadults@portsmouthcc.gcsx.gov.uk

Clinical Lead Contact Info

Clinical Lead Fran Williams
Clinical Lead Title Consultant Practitioner Safeguard Adults
Clinical Lead Phone 023 92 683430
Clinical Lead Address Turner Centre St James Hospital Milton Southsea Hants
Clinical Lead Postcode PO4 8LD
Clinical Lead e-mail fran.williams@solent.nhs.uk

Service Manager Contact Info

Service Manager Fran Williams
Service Manager Title Consultant Practitioner Safeguard Adults
Service Manager Phone 023 92 683430
Service Manager Address Turner Centre St James Hospital Milton Southsea Hants
Service Manager Postcode PO4 8LD
Service Manager e-mail fran.williams@solent.nhs.uk
"The Trust cannot be held responsible for the content of any external websites linked from this information, or for inaccurate or misleading information about services not run by Solent DoS"