Solent NHS TrustHigh quality community and mental health services

Volunteering at Solent NHS Trust

We recognise the important, and valuable, contribution volunteers can make to our services, as well as enhancing patient care. The Volunteer Service was developed to improve patient’s experience of healthcare for the benefit of local people. As well as benefiting patients, many volunteers can gain vital volunteer and work experience, it can also provide excellent opportunities to make new friends and be part of a team.

Needing healthcare can be an anxious and lonely time, but having someone to talk to, or help you, with simple tasks can make all the difference.

We have numerous volunteer opportunities for you to make a difference to a patient. For example, you could become a befriending volunteer to help people feel less lonely while in hospital, volunteer as a gardener, help guide patients and visitors around our hospitals/clinics/units as a meet and greeter, or there are 'volunteers by experience'. Volunteers by experience are volunteers who are recruited to share their own health / life experience to support others in a similar situation.

Volunteers are valuable members of our team. Their contribution can make all the difference to the experience of a patient, and we thank all our volunteers for giving up their time to enhance other people’s lives.

To apply to any of the volunteering positions listed below or to check on future opportunities please email: volunteers@solent.nhs.uk

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We are currently recruiting for the following positions:

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Volunteer & Patient Experience Assistant

Brief Description:

To support the Volunteer & Patient Experience Manager with general office duties. The Volunteer & Patient Experience Assistant will support the Volunteer Manager with the recruitment process of volunteers; help with advertising volunteer roles, issue invitations to interview, booking of induction courses, issue starter packs. Help with organising the Friends & Family (FFT) surveys and other general tasks, such as opening mail, photocopying and filing.

Read the Full Description

Person Spec:

Availability:

  Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Morning   x x x x x  
Afternoon   x x x x x  
Evening              

Location:

Highpoint Venue, Bursledon Road, Southampton, SO19 8BR

To apply to this volunteering position or for further information please email: volunteers@solent.nhs.uk

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Ward Helpers

Brief Description

To support, a variety of tasks on the Ward. The role of the Ward helper is to complement the work of staff by supporting them in providing patients and visitors with a positive experience during their visit to the area. This role involves meeting and greeting people as they enter the unit/ward, assisting the department by collecting Patient Satisfaction Surveys and keeping visitor areas neat and tidy. Assist staff with putting together information packs, replenishing information leaflets and basic admin/support tasks.

Read the Full Role Description

Person Spec:

Availability:

  Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Morning              
Afternoon   x x x x x  
Evening              

Location:

The Limes, Woodlands Walk, St James Hospital, Portsmouth, PO4 8LD

To apply to this volunteering position or for further information please email: volunteers@solent.nhs.uk

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Meet & Greet Volunteers

Brief Description:

This opportunity is to provide excellent first point of contact for our patients/carers/service users. We believe that listening to our patients enables us to improve all that we do. This role requires someone who is friendly, polite, professional and enjoys working with the public.

The volunteer will be required to meet & greet people directing them on arrival. Chatting to waiting patients and gaining feedback. Confidentiality must be maintained at all times.

Read the Full Role Description

Person Spec:

Availability:

  Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Morning x x x x x x x
Afternoon x x x x x x x
Evening              

Location:

We require volunteers for a number of locations (GP surgeries, inpatient wards, community teams) throughout Portsmouth, Southampton and parts of Hampshire. Please email for further information.

To apply to this volunteering position of for further information please email: volunteers@solent.nhs.uk

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