Our quality goals are simple. They underpin our vision, values and overarching Trust priorities, reflecting our commitment to quality and provide a touch point for the development of our annual quality priorities for the next three years:
1 No avoidable deaths
2 To reduce patient harm
3 To reduce duplication and eliminate waste in the care process
4 To reduce variation and improve reliability
5 To focus on what matters to our patients/service users and carers
Our Quality Goals provide a clear focus on improving quality and safety so that patients and/or service users experience consistent quality of care and improved clinical outcomes.
Whilst our Quality Goals are simple, achieving them requires a clear framework within which a range of focused activities and tools are made available and used consistently across the Trust. Each year we will identify annual Quality Priorities to enable us to deliver specific elements of our identified Quality Goals and we will use established and proven quality improvement tools and techniques to equip staff to meet our quality commitments.
Our Quality Priorities for 2016/17 are:
Develop a culture of continuous quality improvement, building workforce capacity and capability through a focussed programme of
quality improvement and skills development.
To provide services which ensure that mental health and physical healthcare needs are assessed and given equality of consideration when
planning and developing care.
The Trust will create the environment in which service users / patients and carers involvement (co production) is embedded at all levels; from
individual care planning to service transformation.
Promote a culture where the values and rights of carers are recognised and respected by all staff.
To provide agreed tools for use within the Trust which enables nurses to manage staffing levels and respond to the growing complexity and levels of care of patients on their caseload and on their ward.
To support staff to deliver care and services which demonstrate the Trust’s values and enable staff to meet the professional standards set by their regulatory bodies.