This page is for you, if you are a patient. For GPs and other health professionals,
please go to our GP Area
Your GP may have asked you to choose from a list of providers for physiotherapy treatment to your neck or back. This website is designed to tell you about the Musculoskeletal Service for Back and Neck Pain provided by Solent NHS Trust to help you make your choice.
Our services are delivered by highly skilled, specialist physiotherapy staff from a range of easily accessible locations across South Hampshire. Physiotherapists are specialists in treating weakness, stiffness, postural problems, flexibility, pain, balance and general fitness all of which can cause problems with movement, activity and function.
All our physiotherapists are Health and Care Professionals Council (HPC) registered and most are members of the Chartered Society.
As well as choosing your clinic location, you can also choose your clinic appointment time. To ensure you can attend an appointment which is convenient to you, we run appointments early in the morning, in the evening and at weekends. You can choose a time which is suitable for you!
What do we mean by Musculoskeletal?
The musculoskeletal (MSK) system refers to bones (the skeleton) and muscles. The body depends on the MSK system for movement and protection of the organs.
How long will I need to wait to receive my appointment?
You should be offered an appointment within 10 working days of when you or your GP contact the service. You may also be seen within 72 hours if you meet the ‘urgent referral’ criteria.
Who will I see for my appointments?
You will be seen by a physiotherapist who is a registered member of the Health Professional Council. We support the teaching of student physiotherapists, therefore you may be assessed by a student physiotherapist who is under the guidance of a qualified staff member.
What treatment will I receive?
Your physiotherapy treatment may include:
advice about your diagnosis
The treatment programme will depend on the outcome of your examination and if there are options these will be discussed with you. On every subsequent visit, you will be asked how you got on with your home programme and whether you are benefitting from the treatment to determine whether anything needs to change.
You will almost certainly be given some homework in the form of exercise. In order to get the most out of your appointments it is important that you agree to working at home on the advice you have been given.
Solent NHS Trust's Physiotherapy Service is part of a larger service. If it is felt you need a specialist assessment or another service we can, with your GPs permission, transfer you to the most appropriate team.
What will happen at my first appointment?
At your first appointment, you will be asked to complete a questionnaire, which can then be repeated and compared at the end of your treatment. You will have the opportunity to explain your problem to a fully qualified and registered physiotherapist. The physiotherapist will ask you questions designed to ensure that we gather all the important information about your condition. At the end of this appointment your physiotherapist will discuss findings and agree a treatment plan with you.
In order to ensure the physiotherapist has all the information necessary to make a diagnosis and help you plan a treatment programme, you will probably be asked to undress so that your spine and hips can be seen. You will never be asked to remove your underwear, but you may want to consider bringing loose shorts and a loose t-shirt with you. This is often necessary even if it is your neck that is causing the problem.