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Compliments and Complaints

If you wish to make a complaint you can do so verbally or in writing to the Practice Manager Karen Bolarinwa.

Alternatively you can write to the Patient Experience Service for Solent NHS Trust:

Patient Experience Service

Solent NHS Trust

Adelaide Health Centre

Western Community Hospital

William Macleod Way



SO16 4XE

Tel No: 023 8029 6929


Or contact NHS England using the following details:

By post

NHS England
PO Box 16738
B97 9PT


Please write ‘For the attention of the Complaints Manager’ in the subject line.


By telephone

0300 311 22 33 (Monday to Friday 8am to 6pm, excluding English Bank Holidays)